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Shipping Information

Most orders usually Ship within 24 Hours

Free Ground Shipping for $50+ Orders. Apply to most of Dekcell products.

We offer FREE STANDARD SHIPPING on US orders $50 and over (excluding taxes). No promotion code needed!

Offer valid for shipping to continental US, PO boxes and APO/FPO addresses.

We offer Free Standard/Ground Shipping for all Orders shipped from China Warehouse. Apply to all products from China Warehouse.

Free Ground Shipping for $50+ Orders. Apply to most of Dekcell products.

We offer FREE STANDARD SHIPPING on US orders $50 and over (excluding taxes). No promotion code needed!

Offer valid for shipping to continental US, PO boxes and APO/FPO addresses.

Brilliantstore.com understands the importance of shipping orders out quickly and correctly. Brilliantstore.com guarantee that your order will be shipped out within 24 business hours, most orders placed before 2PM EST time will be shipped out at the same day!

Shipping and Handling Charges

  • Brilliantstore.com will NOT charge any customer with Hidden fees on their orders. All fees and charges will be calculated and displayed after you have entered your shipping information and selected your shipping method. If the shipping fee does NOT appear, please review your information again or contact us after you have placed your order. You can contact Brilliantstore at 877-383-5641 or mail to customercare@brilliantstore.com.
  • In order for our system to provide an accurate shipping fee quote, please be sure to enter a valid shipping address. Otherwise, your order will be delayed. Please review the details of your order and inform us of any mistakes so that we can expedite the processing of your order.

Shipping Methods

Please allow 1 to 2 business days for order processing.

Type Description
Free

Free Ground Shipping to ALL U.S. State (excluding AK and HI) with purchase of $50+ orders. "Free Shipping" applies to only DekCell products, which includes laptop batteries, laptop adapters, keyboards, cables, camera batteries and PC Accessories.
For further details see the "Shipping Terms & Conditions".
All home appliances, including portable air conditioners and personal care items, are excluded.
USPS carrier service will be used.

Standard

4-7 Business Days to Most Areas. Standard shipments will use UPS Mail Innovation or USPS First Class to ALL U.S. States. Additional time maybe required to remote locations. Tracking is available on packages shipped out on UPS Mail Innovation . Shipping rate calculated on Checkout.

Priority Mail

Most orders placed before 11AM PST/2PM EST time will be shipped out at the same day. USPS Priority Mail: 2-3 Business Days to Most Areas. May require more time to remote locations. Tracking is available, except for packages shipped to offshore with Military (APO & FPO) Address. Shipping rate calculated on Checkout.

Overnight

Orders placed by 11AM PST / 2PM EST will be deliver the Next Business Day by up to 7:00 PM. FedEx or UPS will be used. Tracking is available. Shipping rate calculated on Checkout.

2nd Day

Orders placed by 11AM PST / 2PM EST will be deliver on the 2nd Business Day by up to 7:00 PM. FedEx or UPS will be used. Tracking is available. Shipping rate calculated on Checkout.

3rd Day

Orders placed by 11AM PST / 2PM EST will be deliver on the 3rd Business Day by up to 7:00 PM. UPS will be used. Tracking is available. Shipping rate calculated on Checkout.

Order shipped from China warehouse

Usually 10 - 20 Business Days to Most countries. We are not responsible for any brokerage, duties, taxes or delays by Foreign Customs. Singapore Postal Service will be used for international priority and economy shipping method.

International Priority

Usually 10 - 20 Business Days to Most countries. We are not responsible for any brokerage, duties, taxes or delays by Foreign Customs. USPS Priority or FedEx will be used. Shipping rate calculated on Checkout.

International Expedited

Usually 3 - 7 Business Days to Most countries. May require additional day to remote locations. We are not responsible for any brokerage, duties, taxes or delays by Customs. USPS Priority or FedEx will be used. Shipping rate calculated on Checkout.

The shipping time will vary by destination as shown on the following map: (Shipping from U.S warehouse)

shipping time

Shipping Terms & Conditions

  • All orders to be processed within approximately one to two "business" days, provided the items are in stock and thereare no problems with the payment verification. Orders will not be processed on weekends and holidays. Orders placed on Friday will be shipped on the Next Monday.
  • In order to process your order smoothly, we strongly recommend you to use the same address for your shipping address and billing address. Otherwise, your order will be delayed for further verification.
  • We offer FREE STANDARD SHIPPING on US orders $50 and over (excluding taxes) to most of Dekcell products. No promotion code needed! Offer valid for shipping to continental US, PO boxes and APO/FPO addresses.

International Order Policy

Billing Information: (We strongly recommend you read the entire policy before you place an order.)

  • For Canada orders : We ACCEPT all major credit cards: Visa, Mastercard, American Express and Discover Cards. We also accept PayPal, please ensure the ship-to address recorded in PayPal is the only address the shipment goes to.
  • We do NOT accept international Credit Cards for domestic orders, we only accept Paypal.
  • For orders shipped to the countries other than Canada and USA, we only accept Paypal.
  • After you enter the shipping address, the shipping fee will automatically appear.
  • For order shipped from China, Singapore Postal Service will be used as the international priority and economy shipping method.
  • We are not able to provide destination country tax and duty charge if occurred.

Country Import Restrictions:

Please check any restrictions, duties, taxes and any other fees that are collected from your country before you place the order. Brilliantstore.com will NOT be responsible for any of the above Duties and Fees.

If the order arrives at your country and any of the following occur:

  • The customer refuses to accept the package
  • No attempt is made in the country of destination to deliver the package

Brilliantstore.com reserves the right to abandon the package(s) and WILL NOT BE RESPONSIBLE for any refund.

Shipping Method:

  • For order shipped from China, we only use Singapore Postal Service to deliver international orders.
  • We DO NOT accept any customer's own shipping account (FedEx, UPS, DHL/Airborne, or other carriers) for any order.