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Service Desk
How to Contact
Get answer to your questions within 3 hours or less!
E-mail
General Information:
Customer Service Department:
Purchasing Department:
Business development Department:
IT Department:
Phone
877-383-5641
510-668-0398
(M - F 8:30 AM - 5:30 PM PDT)
Fax
510-751-5309
By Mail
Brilliant Store 933 Corporate Way, Fremont, CA 94539
If you want to pick up your order at Brilliant Store, click here to get driving directions.
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Brilliant Store Service Desk
Track Your Orders
For most orders, we will send you the tracking number and the delivery company's tracking link via email. You click the link to view shipment tracking details.
Your orders may be shipped by UPS, FedEx, DHL, or US mail.
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