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| Phone Hours: MON - FRI 9a.m. - 5p.m. PST | |||||
Service DeskHow to ContactGet answers to your questions within 24 hours or less Monday - Friday ! General Information: Customer Service Department: Purchasing Department: Business development Department: IT Department: Phone 877-383-5641 Fax 510-751-5309 By Mail Brilliant Store 933 Corporate Way, Fremont, CA 94539 Brilliant Store Driving Directions & Map If you want to pick up your order at Brilliant Store, click here to get driving directions. |
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Brilliant Store Service Desk
At Brilliant Store, we strive to maintain "First Class" Customer Care service and help make your experience with us as professional, friendly and fast service as possible. We are constantly making improvements to help retain you as a life long customer of Brilliant Store. Please feel free to contact our customer service representatives with any questions, concerns or suggestions at Toll Free 877-383-5641. At times, there might be delay due to the volume of service calls we are handling. We apologize for any delay and advise that you email us instead. We are much quicker with email response, and will definitely get back with you in less than 24 hours. In order to improve in our service response, please provide us as much information about your purchase as possible, such as Order#, date of purchase, product you are inquiring about (laptop model#, voltage, mAh, Parts No.), contact information, such as phone and address. Most orders usually Ship within 24 Hours.
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